Guest Guidelines

Terms & Conditions

01 Booking & Confirmation

Reservations are confirmed only after full payment or a valid deposit. Holiday Inn Resort reserves the right to cancel any booking due to unforeseen circumstances, with a full refund where applicable.

02 Check-in / Check-out

Check-in Time 12:00 PM
Check-out Time 10:00 AM

* Early check-in or late check-out is strictly subject to availability and may incur extra charges.

03 Cancellations & Refunds

Cancellation policies may vary by booking type or season. Refunds will be processed strictly as per the booking terms shared during the reservation process.

04 Resort Policies

  • Guests must present a valid government-issued ID at the time of check-in.
  • The use of all resort facilities must comply with the established property rules and regulations.
  • Any deliberate damage to resort property will be charged to the guest accordingly.

05 Liability

The resort shall not be liable for any loss, injury, or damage incurred during the stay except where proven negligence on behalf of the property occurs.